Shipping Policy
Last Updated: 11/14/2024
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Thank you for visiting and shopping at DC Balloons! This Shipping Policy outlines the terms and conditions that apply to the delivery of our products.
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1. Order Processing Time
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All orders are processed within 1-3 Business days.
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Orders are not processed, shipped, or delivered on weekends or holidays.
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If we experience a high volume of orders or delays due to supply issues, we will notify you of any extended processing time.
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2. Shipping Rates and Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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We offer the following shipping options:
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Standard Shipping: 10 business days;
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3. Delivery Locations
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We currently ship to addresses within the 17230 South Tamiami Trail Suite 9, Fort Myers, FL 33908.
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4. In-Store Pickup (Optional)
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In-store pickup is available for local customers at 17230 South Tamiami Trail Suite 9, Fort Myers, FL 33908
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Orders placed for pickup will be ready within 2 Days.
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We will contact you when your order is ready for pickup.
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5. Delivery Issues and Delays
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DC Balloons is not responsible for delays caused by events beyond our control, such as severe weather or carrier delays.
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If your order is significantly delayed, please contact us at dcballoonswf@gmail.com for assistance.
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6. Tracking Your Order
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Once your order has been shipped, you will receive an email with your tracking information so you can monitor your delivery.
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7. Damages and Issues
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If you receive a damaged item, please contact us within 48 hours of delivery at dcballonswf@gmail.com. We may request photos of the damaged product to help resolve the issue.
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DC Balloons is not liable for items damaged or lost during shipping. However, we will do our best to assist with claims filed with the carrier.
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9. Contact Us
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For any questions or concerns about this Shipping Policy, please contact us at:
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Email: dcballoonswf@gmail.com
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Address: 17230 South Tamiami Trail Suite 9, Fort Myers, FL 33908.
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